Privacy Policy
Last updated: March 31, 2026
ViVaLiVe (the "Service") is a live music platform operated by Shinya Inoue (the "Operator"). The Operator recognizes the protection of users' personal information as an important responsibility and establishes this Privacy Policy as follows.
1. Information We Collect
We may collect the following types of information:
| Type | Details |
|---|---|
| Account Information | Name, email address, profile image, display name |
| Authentication Data | User identifiers obtained through OAuth authentication |
| Profile Information | Activity areas, genres, skills (instrument parts, etc.), external links, bio |
| Usage Data | Access logs, browser information, IP addresses, usage history |
| Payment Information | Stripe payment information related to performance slot transactions and ticket purchases (card details are not stored by our Service) |
| Communications | Content of direct messages |
| Report Data | Report content and reasons submitted through the reporting feature |
| Notification Settings | Push notification subscription information (endpoint, authentication keys) |
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing, operating, and improving the Service
- Managing and authenticating user accounts
- Facilitating matching and communication between users
- Displaying event information and intermediating performance slot transactions
- Processing payments and managing transactions via Stripe Connect (performance slot sales and ticket purchases)
- Sending notifications via push notifications
- Reviewing reports and conducting moderation
- Providing customer support
- Monitoring compliance with Terms of Service and Community Guidelines, and preventing misuse
- Creating statistical data (in non-personally identifiable form)
3. Sharing of Information
The Operator will not provide personal information to third parties except in the following cases:
- With the user's consent
- When required by law
- When necessary to protect life, body, or property
- When sharing with service providers necessary for service delivery (e.g., payment processors)
4. Third-Party Services
Our Service uses the following third-party services. Please also review their respective privacy policies.
| Service | Purpose |
|---|---|
| Manus OAuth | User authentication |
| Stripe / Stripe Connect | Payment processing and revenue management for slot transactions and ticket purchases |
| Amazon S3 | Image and file storage |
| Google Maps | Venue map display |
5. Cookies
Our Service uses cookies for user authentication and session management. You can disable cookies through your browser settings, but some features of the Service may become unavailable.
6. Data Security
The Operator implements appropriate security measures to prevent leakage, loss, and damage of personal information. Card information related to payments is managed by Stripe and is not stored on our servers. However, please understand that communication over the Internet cannot guarantee complete security.
7. Your Rights
Users have the right to request disclosure, correction, or deletion of their personal information. Push notification subscriptions can be cancelled at any time. Please contact us using the information below to make such requests.
8. Minors
Minors should obtain parental consent before using this Service.
9. Changes to This Policy
The Operator may update this Policy as necessary. Significant changes will be communicated through in-service notifications or email.
10. Contact Us
For inquiries regarding this Policy, please contact us at:
Operator: Shinya Inoue
Email: [email protected]
Address: Tenamu Town 8F, 2-19-15 Kabukicho, Shinjuku-ku, Tokyo 160-0021, Japan